Privacy Policy
Last Updated: 09/11/2024
Welcome to Creativebillc.com's Privacy Policy
At Creative Business Innovations, LLC, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our website, hosted by Wix.com Ltd ("Wix"), and submitting your information (including job applications, payments, or interacting with us via social media or SMS messages), you consent to the practices described in this policy.
Please Read Carefully
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.
Information We Collect
We may collect the following types of personal data when you interact with our website, social media profiles, or payment services:
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Personal Identification Information: Name, email address, phone number, physical address.
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Job Application Information: Resume, cover letter, employment history, education, references, qualifications, etc.
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Payment Information: Credit card details, billing address, transaction history, and other payment-related data (via secure third-party payment processors).
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SMS Information: Your phone number, SMS opt-in consent, and the content of any messages exchanged between you and us.
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Automatically Collected Information: IP address, browser type, device information, and website usage patterns (via cookies and other tracking technologies).
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Social Media Information: When interacting with us through Facebook, Instagram, or LinkedIn, we may collect your public profile information (such as name, username, profile photo) and any information you provide to us via direct messages or public posts on these platforms.
How We Use Your Information
We may use your personal information for the following purposes:
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To process and review your job application.
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To process your payments for services, products, or donations.
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To issue receipts, invoices, or handle billing inquiries.
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To send you SMS notifications or updates related to your inquiry, job application, or purchases.
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To contact you regarding employment opportunities, orders, or inquiries.
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To improve our website and user experience.
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To engage with you via social media channels (e.g., responding to comments, messages, and inquiries).
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To comply with legal obligations.
We will not sell your personal information to third parties. However, we may share your data with third-party service providers (including Wix, Facebook, Instagram, LinkedIn, SMS platforms, payment processors like PayPal, Stripe, etc.) who assist us in delivering our services. These third parties are bound by confidentiality agreements and are only permitted to use your data for specific purposes on our behalf.
SMS Communications
By providing your mobile phone number and opting in to receive SMS communications, you consent to receive text messages from us regarding your interactions with Creative Business Innovations, LLC, including updates on job applications, order confirmations, shipping information, promotional offers, and customer service inquiries.
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Frequency of Messages: The number of messages you receive will vary based on your interaction with our services (e.g., job application status updates or order notifications).
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Opting Out: You may opt out of receiving SMS messages at any time by replying with "STOP" to any message or contacting us directly at info@creativebi-llc.com. Standard message and data rates may apply.
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Third-Party Providers: We may use third-party SMS platforms to send and manage SMS communications. These providers will only process your phone number and messages for the purpose of delivering SMS notifications on our behalf.
How We Collect Information
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, phone number and email address.
Legal Basis for Processing Your Data (GDPR)
We process your personal data under the following legal bases:
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Consent: By submitting your personal information (e.g., job application, payment information, or opting in to SMS communications), you consent to us processing this information for the purposes outlined.
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Performance of a Contract: We process your payment information and SMS communication data to fulfill contractual obligations, such as completing a purchase or providing updates on services.
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Legitimate Interests: We may process your data to evaluate your candidacy, improve our website services, engage with you on social media, process payments, or send SMS notifications.
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Legal Compliance: We may process your data to comply with legal requirements or respond to lawful requests.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have the following rights:
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Right to Access: You can request copies of your personal data.
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Right to Rectification: You can ask us to correct inaccurate information.
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Right to Erasure: You can request that we delete your data, under certain conditions.
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Right to Restrict Processing: You can request that we restrict the processing of your data, under certain conditions.
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Right to Data Portability: You can request that we transfer your data to another organization.
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Right to Object: You can object to the processing of your data in certain circumstances.
To exercise any of these rights, please contact us at info@creativebi-llc.com.
California Consumer Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the CCPA:
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Right to Know: You can request details of the personal information we collect, use, and share.
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Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
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Right to Opt-Out of Sale: You can request that your personal information not be sold. Note: We do not sell personal information.
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Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise any of these rights, please contact us at info@creativebi-llc.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For SMS communications, we will retain your phone number and message history for as long as necessary to provide the service and comply with legal obligations. Once the retention period expires, we will securely delete or anonymize your data.
Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes encryption and secure payment gateways for processing transactions. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Services (Wix, Facebook, Instagram, LinkedIn, Payment Processors)
Our website is hosted by Wix, and their privacy policy applies to any personal data collected through their platform.
Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. For more information on how Wix handles your personal data, please review their Privacy Policy.
Additionally, our website or services may contain links to or integrations with Facebook, Instagram, LinkedIn, third-party payment processors such as PayPal or Stripe, and SMS platforms. Any interaction with these platforms is subject to their respective privacy policies:
Please review these policies to understand how these third parties collect and handle your personal information.
Social Media Platforms
When you interact with us on Facebook, Instagram, or LinkedIn, these platforms may also collect personal data. We encourage you to review their privacy settings to control how your data is used. We may collect personal data such as your name, public profile information, and any messages you send to us via these platforms. This data is used for the purposes outlined above (e.g., responding to inquiries or engaging with you).
Payment Processing
We use secure third-party payment processors to handle payments. Your payment details, such as credit card information, are encrypted and securely transmitted directly to the payment processor. We do not store your full payment information on our servers. Please review the payment processor's privacy policy for more information on how they handle your data.
International Data Transfers
If you are located outside of the United States, your personal data may be transferred to and processed in the U.S. or other countries where our service providers operate. We will take steps to ensure your data is treated securely and in accordance with this Privacy Policy.
Children's Policy
Our website, social media channels, and SMS communications are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take appropriate action to delete the information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Contact Information
If you have any questions about this Privacy Policy or would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at:
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Creative Business Innovations
3785 Attucks Dr.
Powell, OH 43065